Our general terms and conditions for customers of our webshop:
Area of application
This webshop is operated by a training company. A training firm is a facility that is operated at business schools exclusively for didactic purposes and in no way corresponds to a real company. The offers in the web shop have been created exclusively for didactic purposes and do not represent a legally binding offer. The sending of order or other data from the website has no legal effect whatsoever; a legally valid purchase contract can never be concluded as a result, even if the following terms and conditions mention this.
For all offers, orders and deliveries via our web shop, the following terms and conditions shall apply exclusively. Agreements deviating from these terms and conditions are only effective if they are expressly marked as such and require the written consent of both contracting parties to be effective. These terms and conditions are an integral part of a purchase in our web shop. Our terms and conditions are deemed to be accepted when an order is sent.
Purchase contract
All offers in this webshop are legally non-binding and subject to change. By clicking on the submit, order or buy button, you place a legally binding order for the goods contained in the shopping basket. A purchase contract is only concluded by our order confirmation or our delivery, or if we do not object to your order within 30 days.
Data of the seller:
For orders placed via our webshop, the contracting party is the buyer:
Prices and VAT
All prices are in EUR, including the VAT applicable in Italy (4-10-22%). Errors and omissions in the webshop do not oblige to sell the goods.
Shipping and packaging costs
The shipping costs, if applicable, are shown in the order form. If no shipping costs are indicated there, delivery is free of charge. Packaging costs do not apply.
Issue of the invoice
The invoice will be issued and dispatched within 30 days of the conclusion of the purchase contract. Please keep the invoice! It serves as proof of purchase in case of complaints.
Right of return and exchange
In the event of a minor lack of conformity with the contract, in particular in the event of only minor defects, you shall not be entitled to withdraw from the contract. In the case of justified complaints, we have the choice of making a replacement delivery or reducing the purchase price. Further claims are excluded.
Right of withdrawal for end consumers
As an end consumer, you may withdraw from a contract concluded by mail order within 14 days without giving any reason. The withdrawal period begins on the day the goods are received by you. It is sufficient if the declaration of withdrawal is sent within this period. The withdrawal must be made in writing and together with the return of the unused and undamaged goods.
Warranty and guarantee
In all EU countries, the statutory warranty period of 24 months applies to new goods.
In order to exercise the warranty, you must inspect the goods immediately upon receipt and notify us of the defect in writing and in a timely manner. The warranty expires two years after receipt of the goods.
You are only entitled to a warranty if this is expressly stated in the product description.
Delivery and partial delivery
Delivery is made from our warehouse at the registered office of the training company. Transport damage must be reported to the post office or forwarding agent immediately upon receipt so that claims can be made.
There is no binding indication of delivery times. The purchaser agrees to accept partial deliveries, additional costs for the purchaser do not arise from this.
Payment
For payment, the customer has the terms of payment stated in the order overview at his disposal.
Copyright
The entire contents of our website and our webshop are the complete property of our training company and are therefore protected by copyright. No part of this content may be reproduced, processed, duplicated or distributed in any form without express written permission.
Disclaimer
Our website contains numerous links to external internet sites. We have no influence whatsoever on the design and content of the linked sites and hereby expressly distance ourselves from all content on linked websites.
We do not accept any liability for improper use of our products. The purchaser is obliged to carefully read and observe any enclosed instructions for use before use.
Retention of title
Ownership of the goods supplied shall not pass to the purchaser until the goods have been paid for in full.
Privacy policy
Our e training company is entitled to store and process all data required within the scope of the business relationship. The customer-specific data required for our business relationship will be used exclusively for joint business matters and will not be made accessible to third parties, with the exception of any debt collection (debt collection agencies and law firms).
Place of jurisdiction
In the case of sales to end consumers, the law of the end consumer's domicile shall be decisive for contractual disputes. In all other cases, the place of performance and jurisdiction is the registered office of the training firm.
